Open the policy path before account access
Our Legal notice explains which rules apply when you open an account, use the lobby, send a payment, or request an account change. Eligibility depends on local law, and we ask you to review that position before completing phone verification. Payment records can show DANA, OVO,
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GoPay, QRIS, bank transfer, or virtual account activity because those rails form part of the account history we may need to check. We use that record to match a wallet or bank reference to your account, investigate a status question, and respond to a policy request.
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If a rule changes your access, we will direct you to the relevant contact path rather than leave the account status unclear.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.